This October, we have expanded our service portfolio regarding safety in water parks and recreational pools: on one hand, we are starting the activity of safety auditing for public swimming pools, according to the applicable European standards (EN 15288 – Design and operation; EN 13451 – Equipment in pools). On the other hand, the second new service we are introducing is the implementation of auditing and consulting projects in operational safety for this type of facility.

After completing over 200 safety inspection and certification projects in water parks over the past few years, we have decided to expand our reach and offer a comprehensive safety service in aquatic areas of leisure complexes and resorts. This evolution arises as a direct response to our clients’ requests, who have expressed the need for additional support to ensure maximum safety of their facilities, in accordance with the standards established by tour operators, and to provide a safe environment for their visitors.

In this post, we will focus specifically on the second of the new services introduced. Overall, with these auditing and consulting projects related to the operational management of aquatic areas, our goal is to help operators of water parks and resorts review their current status and improve and/or create effective operational safety protocols, particularly in the area of lifeguarding.

Aquatic Safety: Importance of Operational Management in Facilities

While the inspection work we carry out in aquatic leisure areas is a fundamental aspect of verifying compliance with regulations for slides and water play equipment, it is essential to remember that the overall safety of aquatic facilities depends on multiple factors, including:

• Good operational management: The way facilities are managed plays a critical role in safety.
• Proper staff training: A well-trained team is the first line of defense in emergency situations.
• Well-documented protocols: Having clear and accessible procedures is vital for an effective response.

Safety in aquatic environments is not just about complying with regulations; it is also about creating a safety culture that involves all staff and fosters trust among guests. By implementing formal protocols and ensuring that all employees are properly trained, we contribute to creating a safer and more enjoyable experience for everyone.

How We Help Companies with Operational Aquatic Safety

Updating Operational Manuals

Our approach focuses on helping companies and establishments to:

• Updating operational manuals: We ensure that the documentation is up to date and reflects the best practices in the industry, as well as aligning with the requirements set forth in the applicable regulations.
• Providing training to technical service and lifeguard professionals: We offer practical and theoretical training that enables employees to act confidently in critical situations.
• Ensuring guest safety: With our protocols for handling incidents, emergencies, or simply assessing usage risks, we aim to minimize risks and ensure that visitors enjoy a safe aquatic environment.

Service Implementation Process

We develop our projects in three methodical phases to ensure effective implementation:

• Initial audit: We conduct an on-site observation and evaluation of the number and location of lifeguards, also analyzing their behaviors and the adequacy of the equipment.
• Protocol review: We perform a detailed analysis of the existing documentation provided by the company, evaluating the effectiveness of the current protocols and suggesting necessary improvements.
• Procedure implementation: We facilitate meetings with the company’s professionals to review and implement the revised (or ad-hoc generated, if applicable) protocols, ensuring that all employees are aligned with the new guidelines.

Details of Our Actions

Specific Services Included

Dentro de este nuevo servicio de auditoría y consultoría en seguridad operativa, ofrecemos un conjunto completo de auditorías y consultorías, que incluyen:

• Operational safety documentary audit: We review the existing protocols and logbooks to ensure their effectiveness and compliance.
• Lifeguard training audit: We evaluate the staff’s training and propose training programs if necessary.
• On-site safety and risk analysis: We conduct a thorough assessment of the aquatic areas and their surroundings, including the number and location of lifeguards.
• Lifeguard equipment evaluation: We check that the equipment is in optimal condition and meets safety regulations.
• Signage evaluation: We verify that the safety signage is clear and visible to all users.
• Lifeguard operations evaluation: We analyze how rescue operations and emergencies are carried out within the facilities.
• Online consulting: We offer advice for the proper management and updating of the documentation and protocols associated with the points mentioned above.
• Document and protocol creation: If any documentation is missing, we handle its creation.

Added Value for Our Clients

By opting for our auditing and consulting services, along with the previously mentioned auditing and certification of aquatic leisure equipment and public swimming pools, establishments gain overall benefits in terms of safety in their facilities:

• Risk reduction: By identifying and mitigating potential risks, both in equipment and in the management of aquatic areas, the overall safety of the establishment is improved.
• Regulatory compliance: We ensure that the facilities comply with the applicable international regulations, avoiding negligence and legal issues.
• Reputation enhancement: Effective safety management increases visitor trust and enhances the establishment’s reputation.
• Safe environment for all: The priority is always to ensure the safety of guests, creating an environment conducive to fun and enjoyment. Additionally, this provides peace of mind and validation from tour operators.

If you would like to carry out an aquatic safety audit and consulting for your water park or pool, do not hesitate to contact us. Alternatively, if you want more information about our new aquatic safety auditing and consulting services, visit our website.

At The Fun Lab, we will be delighted to assist you and help you with any of your needs regarding an aquatic leisure project. Continue your visit to our blog to stay updated on our news, technical articles, and projects.